Specified Commercial Transactions Act Disclosure
| Seller | Pentacon Research, Inc. |
|---|---|
| Representative | Kazuya Hiradate |
| Address | 2-17-6 Nihonbashi Kayabacho, Chuo-ku, Tokyo 103-0025, Japan |
| Phone Number | 050-6862-6422 |
| Email Address | [email protected] |
| Website URL | https://pentatrail.co |
| Service Name | PentaTrail |
| Pricing | As stated on the respective service pages. All displayed prices exclude tax. JCT 10% added at checkout for JP customers; 0% rated for non-JP (export). |
| Additional Fees | None (internet connection charges required for access are borne by the customer) |
| Payment Method | Credit card payment (via Stripe) |
| Payment Timing | Initial payment is charged upon subscription. Subsequent payments are automatically charged according to the billing cycle. |
| Service Delivery | The service is available immediately upon completion of the registration process. |
| Cancellation Policy | You may cancel at any time from the service admin panel. After cancellation, you may continue to use the service until the end of the current billing period. No pro-rated refunds are provided. There is no minimum contract period. |
| Refund Policy | Due to the nature of the service, refunds are generally not provided. However, cases involving significant service defects will be handled on a case-by-case basis. |
| System Requirements | An internet connection with a current version of Google Chrome, Microsoft Edge, Safari, or Firefox is required. |
Effective Date: February 1, 2026